🏡 Accommodation Rules

07:30 – 09:30 Breakfast 11:00 – 22:00 Restaurant and bar (last food order in the restaurant at 20:30)

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The voltage in Slovakia is 230V. An international adapter is available upon request at the hotel reception.

All rooms and public areas are equipped with smoke detectors. Although unlikely, in the event of an emergency (fire), please report the exact location of the fire to the reception and follow the staff's instructions. Emergency exits are marked with a green light. Smoking is strictly prohibited in both rooms and on balconies; non-compliance may result in a fine of up to €100.

Quiet hours are in effect from 10:00 PM to 6:00 AM throughout the cottage, in the rooms, and in the outdoor area. Please be considerate of other guests. An exception may be granted if a group books the entire cottage.

Our reception is at your disposal daily from 7:30 AM to 9:00 PM. Check-in is from 2:00 PM, and check-out is by 11:00 AM. Please do not hesitate to contact our staff if you need any information.

On your arrival day, check-in begins at 14:00. On your departure day, please vacate your room by 11:00. Vacating the room between 11:00 and 13:00 is considered a late check-out. A late check-out incurs a flat fee of €20 per room, and availability must be confirmed in advance with the hotel reception. After 13:00, the hotel reserves the right to charge the full rate for an additional night.

If you discover that any equipment in your room is not working or is malfunctioning, or if you find something damaged, please inform the reception. Maintenance services are not available around the clock.

You can find the nearest ATM at the neighboring Hotel Partizán. Naturally, we accept card payments at our lodge.

You can buy basic groceries at the Coop Jednota store (4 km away) in the villages of Bystrá (4 km) and Mýto pod Ďumbierom (3 km). Lidl and Tesco can be found in Brezno (13 km). You can also purchase water, sweets, and snacks at our bar.

The nearest places to refuel are in Podbrezová or Valaská.

We would be happy to help you organize corporate team-building events, company ski trips, sauerkraut soup parties, and group bookings, as well as private celebrations, weddings, and funeral receptions. Contact: info@chatatale.eu

• Guests wishing to stay at the lodge must properly register at the reception upon arrival by presenting a valid identity card, passport, or other valid photo identification document. • By registering at the reception, the guest agrees to abide by the "Accommodation Rules." • By registering at the reception, every guest agrees to settle the bill for accommodation and services provided in advance, at the time of check-in. • Upon check-in, the guest receives a key to the room and the main entrance from the reception, as well as information regarding the stay—such as the room number, number of occupants, and the start and end dates of the stay. • A detailed price list and description of services provided at the lodge are available for review at the reception and will be presented to the guest upon request. • Based on the confirmed booking, the lodge is required to accommodate the guest from 14:00 onwards. • If the lodge does not have the specific room agreed upon in the reservation available, it may offer an alternative room, provided the room rate does not exceed the amount agreed upon in the reservation. • If a guest requests to extend their stay, the lodge may provide a different room, subject to availability. • On the day of departure, the guest must check out by 11:00; failure to do so entitles the lodge to charge the guest the full rate for an additional day of the stay. • The lodge premises are non-smoking; smoking is permitted only in designated smoking areas. A fine of up to €50 may be imposed for violating the smoking ban. • Quiet hours are in effect at the lodge from 22:00 to 7:00. Please observe quiet hours during this time. Disturbing the peace during quiet hours may result in an additional charge of up to €500. Quiet hour rules do not apply during private events held on the entire hotel premises. • Parking is provided on the lodge premises. One free parking space is allocated per room; the lodge may charge a fee for any additional vehicles. • For safety reasons, children under the age of 10 may not be left unsupervised inside the lodge or on the premises. • In the event of a guest's illness or injury, the lodge will arrange for medical assistance or transport to a hospital. • Quiet hours are in effect from 10:00 PM to 6:00 AM. During this time, guest behavior must not disturb other guests. Activities such as loud singing, excessive TV volume, shouting, etc., are prohibited in rooms, corridors, and similar areas during this period. Social events may only take place during this time if arranged in advance with the management and held in designated areas. • Guests are not permitted to alter rooms or lodge premises—for example, by moving furniture or tampering with utility systems. • Guests are not permitted to bring sports equipment or other gear into their rooms if a separate storage area has been designated for such items. • Lost and found items are kept for 3 months and are sent to the guest only upon request. • Lodge staff are authorized to enter guest rooms when necessary—for instance, for cleaning, maintenance (in the event of a malfunction), administering first aid, etc. • If a guest damages or impairs the cottage's furnishings or equipment in any way, they are required to report it to the reception immediately, or at the latest upon departure. • Guests are required to keep the cottage premises tidy and must not litter the surrounding area. • Pets are welcome at the cottage, provided the guest notifies the management in advance and pays a €10 fee per stay to cover the cost of thorough room cleaning.